rozez Platform Privacy Notice

This page describes what we collect when you use rozez and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, and comply with applicable regulations. Our rozez platform handles your data with encryption and multi-layer security protocols. We do not sell your information to third parties, and we use it only for operating your account and meeting legal requirements.

When you access rozez on your mobile device or desktop, we collect information about your account activity, transaction history, and device type. We use this data to provide you with a consistent experience across all devices, to prevent fraud, and to respond to your support requests. Our privacy practices are designed to be transparent—this notice explains exactly what we collect, how we use it, and what rights you have over your data.

We operate in multiple jurisdictions, and our data handling practices comply with applicable privacy laws in each region where rozez is available. If you have questions about how we handle your data, contact our support team. We respond to privacy inquiries during standard business hours.

What Data We Collect on rozez

We collect personal information when you register for a rozez account. This includes your email address, phone number, full name, and date of birth. We also collect a copy of your valid ID document during our Know Your Customer (KYC) verification process. This information is used to verify your identity and ensure you meet eligibility requirements under applicable law in your jurisdiction.

When you use rozez, we collect transaction data. This includes all deposits, withdrawals, picks, game results, and account balance changes. We record the date, time, amount, and payment method for each transaction. We also collect information about your device—the type of phone or computer you use, your operating system, and your internet connection type. This helps us optimise rozez for different devices and troubleshoot technical issues.

How We Use Your Data on rozez

We use your personal data for specific purposes. Your email and phone number are used to send you account notifications, transaction confirmations, and support responses. Your ID document is used only for identity verification and is stored securely—we do not share it with third parties or use it for marketing. Your transaction data is used to maintain your account history, process withdrawals, and detect fraudulent activity.

We use your device information to optimise rozez for your phone or computer and to ensure the platform runs smoothly on your device. We analyse aggregate data (data combined from many users, not linked to your identity) to improve our service, identify technical issues, and understand how users interact with rozez. This analysis helps us make rozez faster and more reliable.

We do not use your data for marketing purposes without your consent. We do not sell your information to third parties. We do not share your personal data with advertisers or data brokers. The only exceptions are when we are required by law to disclose information to regulatory authorities or when we use trusted payment processors to handle your deposits and withdrawals. These processors are bound by confidentiality agreements and use your data only to process your transactions.

Third-Party Processors and Data Storage

We use third-party payment processors to handle deposits via DANAe-walletmobile bankinglocal paymentonline payment, e-wallet, and bank transfers to mobile banking, local payment, online payment, or e-wallet. These processors receive only the information necessary to complete your transaction—your name, account number, and transaction amount. We do not store your payment credentials on rozez servers. Each transaction uses an encrypted connection directly to the payment processor.

Our rozez servers may be located outside your jurisdiction. Your data is encrypted both in transit and at rest, meaning it is protected whether it is being transmitted or stored. We use industry-standard encryption protocols to ensure your information remains confidential. We maintain backup copies of your account data to protect against data loss. These backups are stored securely and are subject to the same privacy protections as your primary account data.

Your Rights and Data Access on rozez

You have the right to access your personal data on rozez anytime. Your account displays your email, phone number, transaction history, and account balance. You can download a copy of your complete account history by contacting our support team. We provide this information within a few business days of your request.

You have the right to correct inaccurate information. If your email address, phone number, or other account details are incorrect, contact our support team to update them. You have the right to request deletion of your account and associated data, subject to applicable legal requirements. We may retain some data for compliance purposes even after account deletion, but we will not use it for any other purpose.

You have the right to object to certain uses of your data. If you do not want to receive account notifications or transaction confirmations, contact our support team. However, we must retain transaction data for compliance and account recovery purposes. You have the right to lodge a complaint with applicable data protection authorities if you believe we have mishandled your data.

Cookies and Tracking on rozez

Our rozez platform uses cookies to maintain your login session and remember your preferences. Cookies are small files stored on your device that help us recognise you when you return to rozez. We use session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until you delete them. You can disable cookies in your browser settings, but this may affect your ability to use rozez.

We do not use tracking pixels or third-party analytics tools that follow you across other websites. We use only first-party analytics to understand how users interact with rozez—this data is not shared with external companies. We do not track your activity outside of rozez.

Data Retention and Account Closure

We retain your account data indefinitely while your account is active. This allows you to access your complete transaction history anytime. When you close your account, we retain transaction data for compliance purposes for a period determined by applicable law. We delete personal information such as your email and phone number after a retention period, unless we are required by law to retain it longer.

If your account is inactive for an extended period, we may contact you to confirm you wish to keep your account active. If we do not hear from you, we may close your account according to our account policies. We will notify you before taking this action.

Privacy Policy Summary and Contact

We at rozez are committed to protecting your privacy. We collect only the data necessary to operate your account and comply with applicable law. We encrypt all data, do not sell your information to third parties, and use your data only for the purposes described in this notice. Our privacy practices comply with applicable regulations in the jurisdictions where rozez operates.

If you have questions about our privacy practices, contact our support team. We respond to privacy inquiries during standard business hours. Our teams in Jakarta, Surabaya, Bandung, and Medan can assist you with data access requests, account corrections, or privacy concerns. You can also submit a written privacy inquiry through our contact form on the site.

We may update this privacy notice from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by email or by posting a notice on our site. Your continued use of rozez after such changes constitutes your acceptance of the updated privacy notice. This notice was last updated and reflects our current data handling practices on the rozez platform.